Direct Marketing: How To Make Mailing Lists That Would Generate Maximum Sales Leads
So you are planning to use mailing lists (direct marketing approach) for some or all of your products/services
but you are wondering about the mailing lists, you are confused rather you have no
idea which type of mailing list would deliver, would get you the maximum sales leads.
Well it’s not such a big problem; yes! not a big problem
unless you don’t know ;), so today I would give you an easy approach to create mailing
lists that will surely deliver maximum.
The approach I am going to discuss with you guys is not
ordinary, normal approach of making mailing lists by asking potential
customers, buying mailing lists from third parties or capturing addresses of
people from here and there and then bombarding them with your mails.
The idea is, your mail should connect, resonate with your
potential clients/customers if it doesn’t then it would be waste of time and
resources, right ?! and frustration!
As just bombarding your target market, any xyz customer with
mails/emails would result in marketing communication failure, failure to engage
the target market, target customers, clients as they won’t perceive the message
being relevant to them.
So first you need to find, identify customers to whom your
mail is relevant, to whom your products/services are relevant and only then you
will be in better position to acquire maximum sales leads!
Now to do all of that you need to follow the following
approach.
PS&YC & Others Like You
To make a mailing list that would deliver, would resonate
with your target market, customers you need to start basically with two things.
1. Products/Services & your customers (PS&YC)
2. Others Like You (Your Business)
Products/Services & Your Customers (PS&YC)
Means the products/services you want to sell through direct
marketing (mailing lists).
You need to know your products/services utilization in a
given situation and exact need fulfilled, competitive advantage, customers who
frequently buy these products, why do they buy these products, when do they buy
these products, their buying habits, what group of customers mostly buy these
products (for instance baby boomers, Gen x, Gen Y), other demographics of such
customers, preconceived notions, ideas, prejudices that either encourage or
discourage these customers to buy your products/services etc.
In a nutshell the more you know about your products/services
and the customers who buy these products/services, the better!
Others Like You (Your Business)
I
could have used the word “Competitors” instead of “Others Like You” but I
didn’t on purpose, as the word competitors
encompass not just others like you but also the best of your industry, sector.
And
there are two key issues when one focus on competitors instead of “others like
you”.
1. Overnight
2. Overload
Overnight:
This
is the first problem that you face as a small medium business when you try to
take on the big guns and at the same time overlook or neglect “others like
you”.
And
that’s the problem, no matter what, the truth is you can’t just become the big
brand overnight or can take on big brands just from nowhere, it is impossible!
it will definitely cost you almost the same rather more in terms of effort,
time, resources etc to become the next big brand as it has been the case for
present big brands, they have taken small but persistent steps, baby steps,
years of hard work, efforts, testing and retesting to become what they are
today so don’t be the one who is in delusion of doing it overnight.
It’s
not gonna happen!
I
mean it all started in a drug store for coca-cola in Columbus Georgia, see it
wasn’t a brand at all rather some local product and today it’s a different
story.
Likewise
Nestle origins date back to 1866, to two small enterprises in
Switzerland and the rest is history. Similarly Facebook, it all started in
Harvard dorm room and now it is a website utilized by 400 million people
(around the globe) a month.
In
a nutshell you need to win small battles (others like you, taking gradual but
persistent steps etc) to win a war (to beat the best, big brands). You
have to prepare yourself step by step, battle by battle…
Overload
Plus trying to compete with the best
in your industry, sector you will be overloading your business beyond its
capacities as it won’t have the resources that makes the best “the best”.
Now when you focus on “Others Like You” you need to do the
exact thing as you did with your products/services that is to identify for what
products/services do they use direct mail, emails and why.
You need to know those products/services utilization in a
given situation and exact need fulfilled, competitive advantage, customers who
frequently buy those products, why do they buy those products, when do they buy
those products, their buying habits, what group of customers mostly buy those
products (for instance baby boomers, Gen x, Gen Y), other demographics of such
customers, preconceived notions, ideas, prejudices that either encourage or
discourage those customers to buy their products/services etc.
In a nutshell the more you know, the more data you have
about “Others Like You” products/services and their customers, the better!
Better Insight & Selection Benchmark
You will gain rich insight by collecting and analyzing all
this data, information now the next step is to devise a selection benchmark on basis of that insight. You should carry
out this whole approach by taking team approach.
Now once you have a benchmark then you need to identify and
select customers on basis of that benchmark to create mailing lists and mailing the right message to get the right response (sales leads).
By
adopting such approach your mail will not only resonates but would precisely
target the right customers thus increasing the frequency of sales leads. To understand this whole approach better check the figure 1.1 above.
You may also like to read Customer Data: Let the Customers become the Managers
That's it, now let me hear from you guys! :)
And yeah! don't forget to subscribe!
And yeah! don't forget to subscribe!
TAGS Customer Data Customer Retention Customer Trust Direct Marketing Editor Choice Marketing Marketing Skills Organization Sales Small Business Strategies Teamwork
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